We are committed to delivering your order safely and efficiently.
Order Processing
- Orders are usually processed within 1–3 business days after successful payment confirmation.
- During festive seasons, sales, or high order volumes, dispatch timelines may be slightly extended.
- Orders are processed only on working days, excluding Sundays and public holidays.
- We currently offer FREE shipping across India.
- Delivery timelines may vary depending on the delivery location and courier availability.
- Estimated delivery time is generally between 3–8 business days after dispatch.
Shipping Within India
Once your order is shipped, tracking details will be shared through SMS, WhatsApp, or email wherever applicable.
International Shipping
Currently, SIRAVYA primarily operates within India.
Customers interested in placing international orders may contact us through email or WhatsApp for assistance regarding shipping availability, charges, and timelines.
Please note that customs duties, import taxes, or any additional charges imposed by the destination country shall be borne by the customer.
Delays in Delivery
While we aim to deliver orders within the estimated timeline, delays may occasionally occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Remote delivery locations
- Operational issues beyond our control
SIRAVYA shall not be held liable for delays caused by third-party logistics partners after dispatch.
Incorrect Address & Delivery Issues
Customers are requested to provide accurate shipping details while placing an order.
SIRAVYA shall not be responsible for failed deliveries or delays caused due to:
- Incorrect address
- Incomplete contact details
- Unavailability of the recipient at the time of delivery
Additional shipping charges may apply for re-shipping orders returned due to incorrect information.
Damaged Packages
If the package appears damaged or tampered with at the time of delivery, customers are advised to:
- Record an unboxing video
- Take clear photographs
- Contact us immediately within 24 hours of delivery
Without proper proof, claims related to shipping damage may not be accepted.
Contact Us
For shipping-related queries, please contact:
SIRAVYA
Email: contact@siravya.com