At SIRAVYA, every product is carefully checked before dispatch to maintain quality standards.
Please note that we do not provide returns or refunds once an order has been delivered.
However, in case you receive:
- A damaged product
- A defective item
- An incorrect product
Important Conditions
- Customers must contact SIRAVYA within 24 hours of delivery regarding any issue with the order.
- A complete unboxing video from the beginning is mandatory for verification purposes.
- Clear images of the product along with the order number must also be shared while reporting the issue.
Requests without a proper unboxing video may not be considered.
Exchange Eligibility
If the issue is verified by our team, an exchange may be provided depending on product availability.
To be eligible:
- The product must be unused and unwashed
- Original tags and packaging should be intact
- The item must be in its original condition
SIRAVYA reserves the right to decline requests that do not meet the above conditions.
Colour & Minor Variations
Slight colour variations may occur due to lighting, photography, or screen settings and shall not be considered as defects.
Contact Us
For any order-related concerns, please contact:
For any questions regarding these Terms & Conditions, you may contact:
Email: contact@siravya.com
WhatsApp: 7304342586